1What areas in Ottawa do you serve?
We offer our cleaning services across Ottawa, covering towns like Orleans, Downtown, Manotick, Barrhaven and more. You can contact us to confirm if we serve your specific location.
2How do I request a cleaning service?
Booking a cleaning service is easy! Simply complete the
get a quote form or give us a call. You can choose your preferred date, time, and specific cleaning requirements.
3What types of cleaning services do you provide?
Our services encompass a wide range, including residential cleaning, commercial cleaning, deep cleaning, and specialized services like carpet and upholstery cleaning.
4Do you offer specialized cleaning services for Airbnb properties?
Yes, we provide specialized cleaning services tailored for Airbnb hosts. Our team understands the unique requirements of short-term rentals, including thorough turnover cleaning, restocking essentials, and ensuring a welcoming environment for your guests.
5How do you determine the cost of cleaning services?
The cost is based on various factors such as the size of the space, the type of cleaning required, and any additional services requested. You can
get a quote on our website or by contacting us directly.
6Do I need to be present during the cleaning service?
It's not necessary for you to be present, but we do recommend it if it's your first time with us. If you can't be there, make sure to provide access to your property and any specific instructions.
7What is your cancellation policy?
We understand that plans can change. Please notify us at least 24 hours in advance for cancellations to avoid any cancellation fees.
8How often should I schedule cleaning services?
The frequency of cleaning depends on your needs. We offer one-time, weekly, bi-weekly, monthly and customized timings for cleaning services. Our team can help you determine the best schedule based on your requirements.
9What should I do if I notice a missed area after the cleaning service?
Our goal is to always leave a spotless trail in every cleaning session, but we understand that oversights can happen. If you happen to notice any area that was missed during our service, please contact us within 24 hours of the cleaning. We are happy to address and rectify the oversight at no additional cost to you. Your feedback is invaluable in helping us continuously improve our services.
